Company: IT Guru, LLC
Contact: Joe Axne
Email: jaxne@it-guru.net
Phone: 303.520.3733
Site: www.it-guru.net

Media Contact:
Michael G. Wachholz - EasySMBMarketing
michael@easysmbmarketing.com
303.953.4107
www.easysmbmarketing.com

17 March 2009

Denver, CO – IT Guru, LLC. today announced the availability of a new computer network/IT infrastructure management package, Complete IT™. Complete IT™ offers businesses as small as 5 PCs to medium sized businesses with as many as 150 PCs all the benefits of a full time professional IT staff without the hassle and cost. Complete IT™ is full-time support at a part-time price.

With Complete IT™ a client business has a full-time IT professional monitoring and managing all aspects of their network 24 hours a day, 7 days a week. When the technician is alerted to an issue, the issue is immediately remediated in a manner completely transparent and without the user ever knowing there was a problem . Additionally Complete IT™ provides full help desk support for all users covering such popular applications as most Microsoft products (Office, Outlook, Word, Excel, PowerPoint, OneNote, etc) QuickBooks and many others. Complete IT™ is available now and covers the following:

Complete IT™
· 24 x 7 Full Best-Practice Network Monitoring
* Servers
* Desktops
* All other IP addressed devices (Printers, Network Appliances. Gateways, Firewalls, etc.)
· 24 x 7 Full Best-Practice Attack Monitoring
* Hostile activity will never go unnoticed. All attacks that are repelled by the firewall are instantly communicated to one of our full time professional support technicians.
· 24 x 7 Full Best-Practice Uptime/Firewall Monitoring
* If your firewall goes down for any reason one of full time professional support technicians will be instantly alerted. Testing of the firewall occurs continuously every 5 minutes.
· Immediate Analysis of Error Log Alerts with intelligent escalation as necessary
· Asset/Inventory Management
· Remote Control
· Trouble Ticketing
· Executive Reporting
· Software License Compliance
· Easy Remote Client Provisioning (no site visit necessary)
· Deployment Strategies
· Anti-Virus Protection
· Anti-Spyware Protection
· Anti-Malware Protection
· Security Patch Management
· Operating System and Application Patch Management
· Automatic Remediation/Resolution of Error Log Alerts
· Complete Remote Preventative Maintenance
· US-based Toll-Free Live Help Desk Support
· Vendor Evaluation & Management

Joe Axne, Owner of IT Guru, LLC., stated, “In the current economy, it is critically important that a company is 100% productive at all times. This means their IT infrastructure must always be available and cannot go down. Complete IT™ allows the small and medium business to leverage their IT investment. Downtime and unproductiveness due to computer issues is virtually eliminated. IT Guru and Complete IT™ can be your small and medium business’ strategic partner in this highly competitive environment.”

Complete IT™ is available now.
_________________________________________

IT Guru is Denver, Colorado based IT infrastructure support company specializing in providing affordable remotely managed full time IT Support packages for small and medium size businesses.

With IT Guru's "Complete IT™" fully pro-active network-wide server and desktop IT support and "DisasterSafe™" back up and disaster recovery, businesses with a few as 5 desktops can afford to have the business IT infrastructure previously only available to Fortune 1000 companies with a full time IT support staff.
IT Guru is available online at www.it-guru.net or at 303.520.3733